Return Policy

Welcome to our Returns page where you can make a return or exchange request. For regisered users simply download a return form – enter data, your email and send it with the purchased items. Please note returns/exchanges will be processed within 7 business days of receiving the products. It is important to us that your bikini fits properly and you love it. If you are not satisfied with your purchase you may return your item within 30 days of receipt for a full refund or we will happily exchange for a product of the same value.

*Please note all items purchased through a sale are non-refundable, but you can exchange for another style or size. To return or exchange an item(s), complete returns form and send the item(s) back to the address below.

You may return eligible items within 30 days of receiving your order. This 30-day return policy is offered in addition to your statutory consumer rights, including the EU 14-day right of withdrawal where applicable.

Items must be unworn, unwashed, and returned in their original condition. All original tags, hygiene strips, and packaging must remain in place. Please do not attach postal labels directly to the product packaging.

Unless the item is faulty, damaged, or incorrect, customers are responsible for the cost of returning items to us. Shipping fees are non-refundable unless the return is due to a mistake on our part or the item is defective.

Refunds are issued to the original payment method in Euro (€). Approved refunds are processed within 7-10 business days of receiving and reviewing the returned goods. Depending on your bank or payment provider, it may take an additional 5-10 working days for the refund to appear in your account.

We are happy to exchange eligible items for another size, style, or product of the same value. If the replacement item is of greater value, you will be required to pay the difference. If the replacement item is of lower value, we will refund the difference. We offer one free exchange; please contact us to receive the shipping code for your first exchange.

Sale items are subject to the same statutory consumer rights. Outside the statutory withdrawal period, sale items may be exchanged or returned for store credit only, unless the item is faulty.

If your item is faulty, damaged, or incorrect, please contact us before returning it. Return costs for defective or incorrect goods will be handled by us in accordance with applicable consumer law. Please include your order number and photos of the issue so we can review your request quickly.